The check-up was efficient and very pleasant. However, what made this visit a stand-out was when I decided to purchase new frames and lenses there instead of using a military exchange facility where I typically encounter problems with every new order, time after time. Not only was the staff very proactive in helping me choose what I wanted, Dr Matsumoto stood with us as the lens order was written to ensure the specific needs for my prescription/use were correct. That's above and beyond anything I've ever experienced before. Most pleasant surprise of all, frame and lens pricing was still about the same.