99.5% would refer friends and family to us

3 stars Verified customer

I called in a phone order for contact lens...

Authorized purchase with my card...

I was told that none was in stock and would need to be ordered.

So, i inquired if someone would be calling me when my order is ready for pick up and your clerk said, yes, we will call you as soon as it comes in...i thanked him for that...

This took place on August 10th...

This past Monday, August 21st...i figured? It's taking a long time for the order to come in...i better try calling... only for the clerk to share with me that we always have these on stock... and... how sorry she was... she continued to apologize and mentioned i could come in to pick it up... she also mentioned that she'd be talking to the gentleman who took my call and order...

Today, the 23rd...i picked it up... sharing with the young lady what happened and she too apologized...i was given my order but i turned around and asked for a receipt...

Contacts in hand i departed... Thank you

5 stars Verified customer

Dr Lee successfully solved a complex pair of prescriptions giving me all the time necessary to do so. His kindly and warm understanding as well as the staff made me feel very well taken care of.

5 stars Verified customer

Excellent staff who takes care of everything and smiles while they do it.

Maui Optix replied:

Mahalo!

5 stars Verified customer

I can always count on receiving great customer service at Maui Optix. The staff is efficient and super friendly. The doctors take the time to deliver quality care.

Maui Optix replied:

Mahalo for your support. We look forward to seeing you again.

5 stars Verified customer

The best customer service! People are so nice and the doctor is very nice.

5 stars Verified customer

My family has been visiting Maui Optix since they opened their doors. It is worth the time and effort to drive Upcountry from Kahului for our appointments. The staff are friendly, courteous, and knowledgeable. The equipment is modern and appears to have state of the art technology. The optometrists are excellent. I've recommended them to all our friends.

Maui Optix replied:

Thank you so much for all your support and for trusting us with you and your family's eye care. We appreciate you making the drive to see us and we look forward to seeing you and your family again. Mahalo for supporting our small local business.

5 stars Verified customer

I had an excellent experiance with the people who work here and the Doctors, they were very polite and accomodating, mahalo.

Maui Optix replied:

Mahalo!

5 stars Verified customer

I needed an appointment right away due to pain in eyes and was relieved to get it within hours.

Maui Optix replied:

Mahalo Linda. We are glad we were able to help you!

5 stars Verified customer

Maui Optix has a bright cheerful feel. Sasha was are very efficient and extremely helpful. She was knowledgeable about the frames and very helpful with insurance procedures and benefits.

Maui Optix replied:

Thank you for your comments and your support!

5 stars Verified customer

Excellent

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