96.3% would refer friends and family to us

5 stars Verified customer

Love it here! Brittany did a phenomenal job on my eyebrows! I would recommend Maxim salon to anyone looking for some pampering!

5 stars Verified customer

The staff was very professional and helpful.

4 stars Customer since 2017

My hair stylist was decent. The cut was nicely done and got a lot of complements(thank you a lot for that). The only thing was that I didn't feel that welcomed. It didn't give me the "relax" feeling like I normally get when I go to a salon. To me that's kinda big deal.

Nice place though.

5 stars Customer since 2017

Toni microbladed my brows and I couldn't be happier. Had a decent brow to begin with but now it is fuller, bolder and looks so polished. I've already recommended several friends who have booked appointments. Highly recommend!

5 stars Verified customer

Such a great and relaxing couple of hours! Will be coming back again!

5 stars Customer since 2009

Toni did a fab job with color and highlights. She has been my "go to" since moving to Rochester seven years ago. Honestly, any of the stylists are great. Everyone is friendly and will make you feel that home.

5 stars Customer since 2011

Wonderful, as always! Walking on air with my new

hair

5 stars Customer since 2006

Treated myself to a massage and thermal back treatment to slough off old winter skin cells. Results: fabulous! I highly recommend therapist Laura Carboni, especially if you have any tight spots. She is very strong, and responsive to your particular needs and wishes.

5 stars Customer since 2016

Fantastic! Looks mad Mastrasimne is an excellent professional! Looks fed my massa!

2 stars Verified customer

We went there for a Bachelorette party this past weekend. While the girls were friendly and great, I thought that they needed to do a better job of clarifying what was included in the $50 package. It felt like they were nickle and diming us for every service. Some nail polishes were $5 more, if your hair was curled it was more, etc. They did not do a good job of telling us what would cost more, and some girls were charged while others were not. From a business aspect they should've just honored the package price, there were girls who wanted to go back for facials and their porch pedicures but they will not be returning because of these issues.

Maxim Spa & Salon replied:

Thank you for your feedback, we are happy to hear that the girls were friendly and your services were great. The packages are discounted for the services/choices that are listed under each package we offer. Upgrades are always available to our guests because we want them to be happy- thank you for your feedback, moving forward we will be sure to let future parties know this so that it is more clear.

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