Taylor was absolutely wonderful, I wish I had taken a before and after pic! I came in with damaged, unevenly lightened hair and left with smooth, soft hair that was just the color I wanted it. She didn't try to upsell me on unnecessary items, but was honest and made recommendations based off what I was looking for and what would be best for my hair. She was very friendly and helped me find a color and cut that worked best with my thick, unmanageable hair. I have little time to style my hair and she gave me some great tips on styling my hair that I hadn't heard of before. They were able to fit me in the same day and the receptionist was professional and friendly. Not to mention the decor in this salon is adorable (I never thought I would say that about a salon!) It is decorated like someone's upscale home, with a modern, cozy feel that is just really inviting. The whole experience was wonderful, I love my haircut and color and will absolutely be going back!