This was the first visit to the dentist for my 2 year old son, and the staff was extremely welcoming. Our hygienist explained each instrument to my son and warmed up to him before starting anything with the visit. This really helped him ease into the experience. She was gentle, and even when he got a little scared during the flossing, she was very sweet and helped diminish my anxiety. We did have to wait an extremely long time to see Dr. Greg - over 45 minutes - to have him count my son's teeth and apply fluoride, which took less than 2 minutes. However, the kid friendly toys and laid back atmosphere created by our hygienist kept my son busy to help pass the time. It could've gone an extremely different way with that long of a wait for a 2 year old. The wait time is the only reason I didn't give 5 stars - overall, a great first experience for my son.