While I typically have a great experience with this office, I have to admit that this cleaning was my least enjoyable experience that I've had there to date. I was apparently scheduled with a different hygienist than I always see (and have seen for years). Typically this wouldn't bother me, but this hygienist was 15 minutes late and used tools that I have never had used in my mouth and did not explain a thing to me. I spent 30 minutes with water spewing into my face while she cleaned and with the taste of hot metal in my mouth. Maybe it's my mistake for not clarifying which hygienist I prefer, but I didn't realize I needed to do so. While I still would recommend the clinic to others, I am hopeful that my next experience makes up for this past one.