I enjoyed the hospitality at the salon. The staff is very kind and welcoming. My hair stylist was very kind. One recommendation: the machine she used to trim was either too sharp, or not working well, so I walked out with a number of very visible red marks on my neck. She could have also thinned out my hair a bit on the top, instead of focusing so much on my beard. After all, I came in for a haircut, not a beard trim. I expect a certain level of professionalism/know how to and what to do without my reminding the stylist of what to do (i.e. thin out my hair on the top). In any case, she was kind and very pleasant. However, I do not think that I am going to come back to the salon for the hair cut; however, I would consider coming back for other services. I was very happy with my facial.
Thank you for your kind review. The feedback we receive is used to educate our team on the continual attention to every detail our guests experience when they visit Michael's. We will make every attempt to improve in any area needing attention. Please feel free to contact myself directly prior to your next visit to give us the chance to make it memorable. Robyn Dadic , Operations Manager