97.5% would refer friends and family to us

5 stars Customer since 2016

My recent ophthalmic care under Dr. William Richheimer was superb in every way, as was my treatment by his staff and technicians. Dr. Richheimer's professional, personable medical care is just the best! He provides his personal cellphone number and not only answers but calls back and consults! He provides old-fashioned direct contact, offering advice and alternatives. This level of care is also true of his staff. Each person whom I encountered, from the administrative staff handling appointments, insurance an payments, through to the medical assistants who performed preliminary examinations and prepared me to meet the doctor was professional, personable, genuine, friendly and thorough. I cannot recommend Mile High Eye Institute any more highly. Their level of care was superlative.

5 stars Customer since 2012

Very caring office--from the first phone call to all follow-up calls, the Doctor, assistants, and the financial review. All questions answered. The Dr. visit was timely, he saw me at scheduled time and nothing felt rushed or glossed over.

5 stars Customer since 2017

We love Mile High, been with my husband and now our son. They're amazing!

5 stars Customer since 2014

As good as ever

5 stars Customer since 2017

Very friendly, informative, punctual. Good experience. Feel very confident in their hands.

5 stars Verified customer

Everyone at Mile High Institute was very kind and helpful, even though we were not able to resolve the issue fro which I was referred to your clinic.

5 stars Customer since 2017

From the friendly, professional greeting at the front desk, to the knowledgeable Doctor in met with, my expectations were exceeded and I was truly satisfied with my new contacts. I appreciate Dr. Brown's expertise.

5 stars Customer since 2017

I was pleased to know that I had an eye infection! I have had this problem since 2008, I had Kaiser and one day I was cleaning the kitchen floor and had to call them complaining of shortness of breath! I called them told them my symptoms and they asked what do my finger nails look like " I told them they were Purple" They told me to go to the ER. I had someone drive me there and they did all kinds of tests and told me there is nothing wrong with me. I came home and it was time for me to get a new bottle of my eye drop, I took that for three days and my problem cleared up. Turns out the drops would go bad and I would get an "Eye Infection". I have complained all these years about the Prednisolone drops was not doing me any good and I hope Dr. Brown has a different way to take care of my eye. This is only one of the many problems I have had with this Kaiser 1st sent me to an Optometrist, I told them I wanted to see an Ophthalmologist 3 months later I saw one. I saw three of there's Dr. Kent and now Dr. Brown .

5 stars Customer since 2016

Great staff. Very thorough. Love the doctors! I just went to get a new prescription and have my cataracts checked. They went above and beyond!

5 stars Customer since 2017

Everything was a pretty easy process. I had a morning appointment and was brought back by the nurse on-time. Saw the doctor, explained my options and possible treatments, then answered my questions simply. Doctor Richheimer's bedside manner was great. I'd highly recommend him.