Most often, the staff really make the business run smoothly. I want to give a shout out the girls at the front desk. They are always friendly and polite. They make scheduling so accommodating and never have a bad attitude. It's refreshing to see these girls work so well with one another and always very kind to me when I bring my son in to see the doc (even when I was late 2 days in a row).
I certainly hope they are rewarded appropriately for their exceptional service. It's very rare to find these days. I know because I see many doctors often and even worked for doctors for about 20 years.