I was amazed how quick and simple it was. Other places took an hour, but here, only took 20 minutes. The vet was knowable and didn't try to up sell me or try to do anything extra. She gave an exam and explained simply what she was looking for. She gave my cat a clean bill of health. I'm glad I came here for a second opinion. The last vet determined my cat had a condition but she showed no symptoms. I feel I found a vet where they keep things real. Prescriptions are pricey but service was wonderful.