100.0% would refer friends and family to us

5 stars Customer since 2016

Access to a first rate Plumbing Contractor is critical to our business success. Milltown fills that need for us......they are true Professionals.......easy to deal with, very responsive & you can count on the job being done right the 1st time whether it be a small or large project. Very satisfied........highly recommended.

Marc Turcotte

PACE Industries; Cambridge Division

North Billerica, MA

1 stars Customer since 2016

You people have mastered the ability to work as slowly as possible, continually find reasons to run to Lowe's for more supplies even though you arrive with a van full of them, charge separately for items like rags and solder and then have the nerve to try and charge me $50.00 an hour for a high school student to act as a gofer for the plumber.

Milltown Plumbing, Heating, Air Conditioning and Drain Cleaning replied:

We were quite surprised to see this review as when the customer expressed concern we did provide warranty work and labor credit, as customer service and quality workmanship is paramount at our company. It's very important to us to handle situations should there be an issue with one of our customers, as sometimes there are bumps in the road with projects.

We regret that you had a poor experience using our company, and that we weren't able to make it right for you.

5 stars Customer since 2016

Bernie did an excellent job in a difficult spot. Thank you Bernie!

Best Regards,


5 stars Customer since 2016

Polite, efficient and responded quickly to a hot water tank replacement.

5 stars Customer since 2016

fast and effient

5 stars Customer since 2014


5 stars Customer since 2016

The guys at Miltown Plumbing are great! They are responsive, show up on time and do a great job. I am a very happy repeat customer!

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