901 Russell Ave Ste. 100
Gaithersburg, MD 20879

Mon: 11:00AM - 6:00PM

Tue: By appointment only

Wed: 9:00AM - 1:00PM

Thu - Fri: 9:00AM - 5:00PM

Sat: 9:00AM - 3:00PM

Sun: Closed

97.6% would refer friends and family to us

5 stars Verified customer

Excellent care

2 stars Customer since 2021

The dentist was fine and seemed knowledgeable. The billing department was rude and unprofessional. They gave me a quote for an expensive procedure, but did not take my insurance into account. They presented the whole procedure as out of pocket because they knew it wasn’t covered. I don’t know how they made that determination without consulting my plan, and it seemed that they were pressuring me into making a major financial commitment. The billing person gave me “attitude” when I pointed it out and left it to me to check my benefits.

Modern Smile Dental replied:

It appears we have had some miscommunication. I apologize if you felt I was being rude, that is never my intention. For those types of procedures, the office policy is to always present this type of treatment with the office fees. In this situation there are multiple phases, thus insurance will not pay for all the phases due to plan limitations once your lifetime maximum is reached. I felt as though I was explaining the flow of benefits and any possible outcomes that may arise to make you aware of the process, not trying to pressure or dismiss you. We always send predeterminations out in these cases and we also encourage you to seek other offices for different estimates. Please allow 4-6 weeks for the preauthorization to come back for a finalized treatment plan. And please call us with any questions regarding this process at 301.977.8640. Thank you and have a great day! Mandie- Patient Care Coordinator

5 stars Customer since 2019

Modern Smile is wonderful! I would definitely recommend them.

5 stars Customer since 2017

Very friendly, always direct. Kids love going to the dentist.

5 stars Verified customer

Dr Jan mumbles to herself and it gets a bit confusing if she is asking you or telling you something. Just ask her to explain what is going on, and then she is very clear and very precise about what is going on. She is great!

5 stars Customer since 2020

The staff there are caring and concerned with my physical and dental health..

3 stars Customer since 2021

I would like for the doctor to take the time explain her findings as she was dictating to her assistant

5 stars Customer since 2018

I always feel welcomed and cared for when I come in. The staff is incredibly friendly and informative. Even though my dental hygiene was not up to par this visit, no one was condescending. Just encouraging to get back to my routine and what I can do differently to improve it. I can't wait to return.

5 stars Verified customer

Knowledgeable Dr, polite staff, good care

5 stars Customer since 2021

Excellent staff very friendly .

Everything was nice.

Thanks