I was happy with the care I received from the dentist and his medical staff, however, I was very displeased with the Administrative staff. I informed them of the work I needed done while scheduling and told them that I wanted the work done when I came in this week. I was not told I would be scheduled to have a consultation that day and that my procedure would be scheduled later on, if at all. I was not told that the individual I was going to see had limited skill with the procedure I needed performed and may need to send me elsewhere. I told the administrative staff while scheduling that I would request the time off to have the work done this week and they didn't clarify that I may not be having that work done. Now I have to request time off at an other time and find people to cover for me again. I didn't receive a reminder call or text but was marked as having been confirmed. My experience here has caused undue stress during an already stressful time. I hope this was just a one-time occurrence, but I don't know that I will stick around to find out.