495 Castro St
Mountain View, CA 94041

(650) 967-6649

Mon: 8:00AM - 6:30PM

Tue: 8:00AM - 6:00PM

Wed: 8:00AM - 6:30PM

Thu: 8:00AM - 6:00PM

Fri: 8:00AM - 4:30PM

Sat: 8:00AM - 3:00PM

Sun: Closed

96.5% would refer friends and family to us

5 stars Verified customer

Dr Ellen Szeto was extremely patient and very kind! I was worried about seeing a new doctor, but she was great!

4 stars Verified customer

Everything was good, wait was more than expected, especially given that I brought in a filled-in form

5 stars Customer since 2018

Friendly, knowledgeable people and high-quality products.

5 stars Verified customer

Great service, as always!

1 stars Verified customer

Recently I purchased two new frames with prescription lenses and new prescription lenses for an existing frame purchases from the Mountain View Optometry Clinic for ~ $1700. I have been purchasing frames and prescription lenses from the Mountain View Optometry Clinic for ~ 10 years and have had great service. However, I did not have a great experience during this recent visit on Friday May 10, 2019. I am very dissatisfied with the post sales support.

Despite receiving copies of an itemized receipt from the Mountain View Optometry Clinic in the past I could not receive an itemized receipt via email. Although I signed up for the Portal Access the Itemized Receipt was not available as requested over the phone with Jenny. I also received a phone call after leaving the Clinic that the dark blue tint requested for the Maui Jim Sunglasses was not available despite being informed during my visit that the dark Blue Tint would be available. In addition, I learned that a Co Payment Fee had to be added to my bill because it was not charged during the initial visit. All of these events contributed to a very poor experience and a waste of my time.

5 stars Verified customer

Friendly, informative, and helpful!

5 stars Customer since 2017

Always a pleasure!!

5 stars Customer since 2017

Excellent staff, thorough examination, Dr. Hur is exceptionally brilliant.

1 stars Verified customer

Staff at the front desk and lens store are not welcoming.

Poor communication rude when asked questions regarding the wait and care.

Staff involving eye care and pre doctor visit are pleasant and accommodating.

Dr. Hur always very professional and excellent care provider.

5 stars Customer since 2017

Appointment was on time. Doctor and assistants were very professional and thorough; provided detailed information.

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