Honest, trustworthy, and overall great people. We had 3 of their guys in our house for 11 hours straight. In overhearing their conversations, they were not only respectful to our family members, but also respectful to each other. Seems that one of the guys was learning the trade and the patience and thorough explanation every step of the way was pretty amazing. They also answered all of my questions, and were clean, on time, and thorough. I called them 12 years ago with an issue, and have used them ever since for repair, routine maintenance, and total replacement of units.
Thank you, we really appreciate your continued business. We strive to be a company that really focuses on customer service and it's nice to hear that the technicians are doing a good job of respresenting our values.