96.7% would refer friends and family to us

5 stars Customer since 2013

Excellent experience. Doctor Leiber and the rest of the staff have always been kind and helpful no matter what the issue and they always follow up to see how your pet is doing.excellent process and very fair, would reccomend to anyone

5 stars Customer since 2011

Everyone at Muddy Creek is

5 stars Customer since 2011

Muddy creek is the best our cats look forward to a stay at the cat tail inn.....

4 stars Customer since 2016

Very happy with the whole experience. Bailey was great!

5 stars Verified customer

We are so happy with Muddy Creek! Everyone there is so helpful and always pleasant! Wouldn't to anywhere else, and neither would Chloe!!!!

5 stars Verified customer

Always great service - boarding, grooming, daycare.

5 stars Customer since 2011

mickey is doing much better --- we will continue to monitor him. thanks for the help.

sincerely, doc

5 stars Customer since 2017

great staff - well maintained facility - one can feel comfortable leaving their pet here

2 stars Customer since 2015

Ellie, our Weaton Terrier, was boarded wearing a Seresto Flea Collar. Collars are removed due to a choking hazard which is understandable. The collar was removed AND lost. And beyond the obvious problem of losing the item, this eliminated her flea and tick protection during her stay. The collar was later found and I was contacted about it. During the call, I asked about fleas in the boarding area and was informed that Muddy Creek recommends topical or internal flea and tick protection. I don't think this was terribly sensitive to the actual problem. Flea collar use should be documented as a potential risk because the collars will be removed. If this is already documented, my apologies for overlooking it. Otherwise, I remain disappointed in this boarding experience.

Muddy Creek Animal Care Center replied:

Matt, thanks for taking the time to speak with us recently. We truly value your feedback. If there's ever anything we can do for you, or if you have future concerns, please don't hesitate to call our hospital manager Ana at (978) 948-2345.

5 stars Customer since 2011

I never worry when Ming Tu is at Muddy Creek Animal Care Center. He is the second cat to go there and the staff is caring and loving to the animals. I especially love the "Pounce and Purr" which is wonderful for my new little guy who is a very social cat. Keep t hat program as social cats need that social interaction when away from home!