96.6% would refer friends and family to us

5 stars Customer since 2011

Quick, responsive and caring.

5 stars Customer since 2011

Never worry when Ming Tu is there. I know that he is getting excellent care!

4 stars Customer since 2014

I love Muddy Creek, but I had a less than stellar reception yesterday. The vet tech was wonderful, we love Doctor Fields, but we didn't know any of the girls at the reception desk, and they didn't seem to care to know us or even that we were there.

Two of the ladies were carrying on their private conversation, and didn't acknowledge my presence. Struggling with 2 dogs, I sat down after a minute, and sat there for at least 5 minutes before a 3rd woman was able to get off of the phone, and I called out to her. The other 2 were still having their private conversation.

I did mention it to the Vet Tech, who handled it beautifully. She apologized. No excuses. Just sincerely acknowledged my frustrations. She was friendly, and made me feel very welcomed.

As I said, we love Dr. Field, who always makes the dogs feel better.

5 stars Customer since 2017

Today was obviously very busy at the clinic, but Teddy and I were in and out very expediently. The only suggestion I would make is that when another client has multiple questions about euthanasia of her pet, which became obvious early on in the conversation, the tech should take her back to an exam room vs giving out explicit info in the waiting room. I was uncomfortable overhearing this, despite having to put many pets down myself, and moved up to the cluttered desk area just to get out of earshot. Thanks!

1 stars Customer since 2018

Every time I go to Muddy Creek staff is persnoable . My dog likes going there.

5 stars Verified customer

very pleasant

5 stars Customer since 2017

my furbaby wwas very well taken care of while I was on vacation

5 stars Verified customer

Very good experience. Clean facilities, courteous and efficient check-in and check-out. Our shy dog was happy to see us but didn't seem stressed or worn out after a lengthy stay. It's pricey but our pup is priceless to us.

5 stars Customer since 2017

Very pleased. Our puppy came home happy and very much herself.

1 stars Customer since 2011

Always the Best !!!! Everyone is so Helpful! We have been going to bring all our dogs for 25 years!!! Thank You