I would never choose any other place to send my rescue Sheltie Mix Lacey. Being a rescue, every day is a new adventer in discovering personality quirks. As cute as she it doesn't mask her being an scape artist and seagull for any food, treat, or droppings....oh yeah and a nervous nellie. After her first boarding she developed a rash, fever and skin blisters. The staff were genuinely concerned and process of elimination it was determined that s due to kennel cleaners and grooming conditioners. They changed kennel cleaner and we use only oatmeal cleaners. I can relax knowing the facility is clean and all staff are aware of Lacey's quirks. Everyone is like family !