94.6% would refer friends and family to us

5 stars Verified customer

Awesome service!!!

Mustang Elite Car Wash & Lube Center replied:

Thank you for allowing us to serve you and for taking the time to share the experience with me. Customer feedback is imperative to our continued efforts to provide excellent service and to address areas where improvement is necessary.

Sincerely,

Eric Warden

1 stars Verified customer

Service was excellent. However, when I returned home my wife reminded me we had a $10 off coupon for oil change and a $5 off coupon for state inspection - exactly the services I just rec'd. You sent me a coupon - you should know it when I come in - even if I don't bring the coupon with me! The coupon should appear on my account! Very frustrating.

Mustang Elite Car Wash & Lube Center replied:

Hi Mr. Arasmith,

Thank you very much for allowing us to serve you and for your feedback. Unfortunately, our system only tracks the visits of the vehicle so that you can receive complimentary services for loyalty. Give me a call and I'm happy to do something for you 817-329-8777.

Sincerely,

Eric Warden

5 stars Verified customer

Brian was my attendant up top and he was very nice. As a female, it is usually more stressful to get a oil change because they always try to upcharge you and speak down to you but Brian spoke to me as if he knew that and he didn't want me to feel weird. I appreciate that a lot.

Mustang Elite Car Wash & Lube Center replied:

Thanks for sharing your experience. I'm pleased to hear that our staff was cordial, informative and respectful. Thanks for your loyalty and your business.

Sincerely,

Eric Warden

5 stars Customer since 2013

Great, quick service!

Mustang Elite Car Wash & Lube Center replied:

Thanks for your business and the great 5 star review. We hope to see you next time the opportunity presents itself.

5 stars Verified customer

Even with a large volume of cars, they had me in and out within a reasonable amount of time. Plus, the staff was friendly, helpful and amazing as they always are.

Mustang Elite Car Wash & Lube Center replied:

Thank you for your business and for taking the time to share your comments on the overall experience. I'm happy to hear that we were efficient to minimize your wait. Thanks for the loyalty, we look forward to seeing you in the not-too-distant future.

Sincerely,

Eric Warden

5 stars Verified customer

Friendly, fast service!

Mustang Elite Car Wash & Lube Center replied:

Thanks for allowing us to serve you and for sharing your experience. We'll continue to work hard so that others can enjoy the same experience.

Sincerely,

Eric Warden

5 stars Verified customer

Quick and thorough

Mustang Elite Car Wash & Lube Center replied:

Thank you for allowing us to serve you and for the great five star review. We'll be ready for you next time the opportunity presents itself.

Sincerely,

Eric Warden

5 stars Verified customer

Prompt service. I was in for a State Inspection. The young man that took care of me was polite and prompt. A very positive experience.

Mustang Elite Car Wash & Lube Center replied:

Thank you for allowing us to serve you. We appreciate your loyalty and willingness to share your experience. We look forward to seeing you next time the opportunity presents itself.

Sincerely,

Eric Warden

5 stars Verified customer

I use Mustang for all Oil Changes and Car Detailing. I always get great service and results.

Mustang Elite Car Wash & Lube Center replied:

Thank you for the great review. We appreciate your continued loyalty.

Sincerely,

Eric Warden

5 stars Verified customer

Brian was great

Mustang Elite Car Wash & Lube Center replied:

Thank you for your business and for giving Brian a shout out! He's a great member and leader of our team.

Sincerely,

Eric Warden