Service was excellent. However, when I returned home my wife reminded me we had a $10 off coupon for oil change and a $5 off coupon for state inspection - exactly the services I just rec'd. You sent me a coupon - you should know it when I come in - even if I don't bring the coupon with me! The coupon should appear on my account! Very frustrating.
Hi Mr. Arasmith,
Thank you very much for allowing us to serve you and for your feedback. Unfortunately, our system only tracks the visits of the vehicle so that you can receive complimentary services for loyalty. Give me a call and I'm happy to do something for you 817-329-8777.