97.6% would refer friends and family to us

5 stars Verified customer

Dr. Lai and team are excellent! They care about their customers and provide stellar care and service. I travel from Arizona for my appointments because of the staff and Dr. Lai.

I highly recommend Eyeworks of San Mateo.

5 stars Customer since 2016

the doctor was very kind.

5 stars Customer since 2007

I've used 4 different opticians/optometrists over the last 15 years, primarily due to location, as my job has dictation locations of convenience, but I will come to Eyeworks of San Mateo even if it means having to commute an hour! Their staff is extremely knowledgeable, courteous, and extremely professional! Top kudos to Dr. Theresa Wu who takes incredible care of me and my wife!

5 stars Verified customer

Dr. Lai is always so kind and gracious. Recommend for everyone!

5 stars Customer since 2018

I saw Dr. Wu yesterday for the first time and she was warm, attentive, and knowledgeable. She answered all my questions fully and provided her professional reccommendations without bias.

5 stars Customer since 2018

Staff were super friendly. I felt very welcome on my first visit there.

5 stars Customer since 2015

Sebrina was great! She ordered the purple frames I was considering to try on in person. I was unsure because the metal looked quite bright on the website. They turned out to be perfect! Very subtle. I live in the Eastbay and always make the trip to Eyeworks for my frames. They have the best frame selection and Sebrina is always a pleasure to work with!

5 stars Verified customer

My experience at Eyeworks is always excellent. They're always running on time when I'm there, and the staff is friendly and helpful. At my last visit, Eddy went above and beyond with helping to sort out an issue with my VSP coverage. I really appreciate the initiative he took to communicate with VSP on my behalf. Additionally, my appointment with Dr. Lai is always efficient yet thorough. All around, a great experience.

5 stars Customer since 2018

They were very timely, friendly and super helpful.

5 stars Verified customer

As always, it was a pleasure doing business with the staff at EyeWorks. Thanks for being such a great company.

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