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Bob always treats me superbly well and it is a pleasure to do business with him. Once they replaced the brakes free of charge because the material in them had not performed as advertised, they screamed and squealed and so he redid them for me for free. He fixed a flat for free! I get as much work done with Midas as I can because it is always as good as I could hope for. I drive close to 5,000 miles a month. It is a relief to deal with someone as decent as Bob and with prices as fair as Midas. I always go to see Bob for all my car issues!