I didn't get the same quality I experienced even the previous time I was in. Unfortunately, my hair wasn't styled the way I asked (a way in which I ask for specifically to ensure minimal upkeep for the many days I go without washing it). I feel like while the stylist was perfectly friendly and pleasant- she could have asked more questions at the beginning to make absolutely sure she and I were on the same page, before she ever even shampooed my hair. Wasn't as thrilled as I've been in the past. Kind of disappointing.
Thank you so much for reaching out about your recent experience with us. I want to apologize your past service did not measure up to previous visits! We absolutely want you to love your look every time. I would love to talk with you more about your experience with us. Please feel free to call me at 502-553-1262. I look forward to hearing from you!