82.1% would refer friends and family to us

1 stars

The staff is fine, the owner is rude. One can tell the profit means more than the customer.

4 stars Verified customer

I really enjoyed my time at Neroli. I got the S.O.S. package which included a massage, body scrub, and facial. The body scrub is probably my favorite treatment so I enjoyed that as always and also enjoyed my massage. I was very pleased with my facial and the way my skin showed improvement. My only complaint was that I later realized I was charged separately for each treatment, rather than receiving the package price which was a bit cheaper.

4 stars Verified customer

Great facial but too much emphasis on selling product. I will go back but need to make it clear that I'm there to relax not nessesarily purchase products.

5 stars Verified customer

Barbra the massage therapist was excellent. The 20% discount for December was a great incentive to get a massage and made the price competitive with other area spas.

5 stars Customer since 2007

I routinely go to Neroli for manicures and pedicures. I have found that the services I receive at Neroli are complete, thorough and relaxing and I leave feeling I have received my money;s worth. The staff has been delightful as well. Arlene in particular has been a delight to chat with. Her enthusiasm and knowledge about the products as well as her bright attitude make teh experience one to look forward to.

3 stars Verified customer

Not too bad...definitely like the facility.

2 stars Customer since 2012

The first couple times I went, I was very impressed with the hospitality, patience and services. This past Fri when I went, I felt almost rushed from the time I came in until I left. The masseuse was not paying much attention to my suggestions on where I was hurting and needing treatment. The massage was very fast and not deep and after we were done, I was not met outside in the relaxation area to determine how I was doing, offer a drink or anything else. Part of the therapy I feel is also the atmosphere provided to the client and I did not feel relaxed or welcome. If I wanted this type of treatment, I would go to Massage Envy. I sincerely hope this is an isolated incident.

4 stars Customer since 2008

Massage was good. Bree is a sweet girl and talented. However, I do miss Hannah. She was outstanding and still gave the best massage ive ever had. Nice touch that Arlene checked in to see how my experience was.

5 stars Verified customer

I just had such a great facial! For years I had been trying to figure out what was wrong with my skin. The ladies at Neroli really know their stuff! I walked out looking 10 times better and with a system of products that has gotten me feeling great about my skin. I am so happy that they take the time to give you information rather than just rushing you out the leaving you to guess what to use at home... THANKS!!! You have a customer for life.

5 stars Verified customer

This is my 2nd visit to Neroli for a facial and massage and it was a FAB-U-LOUS experience!

Arlene took great care of my skin, did not talk too much like so many people in spas tend to do. She made it all about me and my needs!

My massage was great -- I needed it and she (can't remember her name) delivered.