Brought my hamster in for some abnormal growths, and they were able to schedule removal surgery the same day! It wasn't typical to do same day, and shouldn't be expected, but it worked out and I was very pleased. Surgery estimate was given, and Dr. Golan delivered at the low end of the estimate with a very high quality job. These people are experts and can perform flawless surgery and other procedures on the smallest of creatures! I always highly recommend Ness Exotics to anyone who wants specialized care for their exotic pets.