All employees are wonderful! I was greeted by the receptionist and asked if I wanted anything to drink. My stylist is friendly and took care of me. It is relaxing, especially the scalp massage. Never stop doing that!
The only disappointment I have is the price. It is very expensive especially since I come in every 6 weeks.
Regarding recommending to a friend... I will do that but the cost will definitely be a concern. If it was more affordable, I would rate this section as 'in a heartbeat'.