94.2% would refer friends and family to us

5 stars Verified customer

Dr. Grace Carter, who recently took over the practice, is an exceptional vet. She discussed my senior cat's examination in detail and later emailed me several helpful online resources. The staff are friendly and responsive, and the prices remain reasonable. Highly recommended.

4 stars Customer since 2021

My cat is a new patient; yesterday was her first time at Nob Hill Cat Clinic. I had no trouble getting an appointment. I was pleased with Dr. Carter's exam of my cat and her phone conversation with me about a problem and the options. She listened to my concerns and responded thoughtfully, and then sent me some web links with further information. I was not pleased with the fact that I dropped the cat off at 9 a.m. and did not hear from Dr. Carter until almost 4 p.m. (after I called), even though the visit involved no medical procedures. I know everything is complicated by Covid restrictions, but I would hope there'd be a way for simple visits to be more expeditious.

5 stars Customer since 2021

In short, it was fast and easy.

5 stars Customer since 1999

I needed a refill of my cat's blood pressure medication. This usually takes 24-hours so I was surprised to get a text around noon informing me that the prescription was ready for payment and pickup.

5 stars Verified customer

Super friendly staff and very helpful as a first time cat owner :D Reply time is quick and the whole process from booking a time to drop off/pick up is super smooth and convenient!

5 stars Verified customer

The NHCC has taken great care of my cats for years. Everyone is caring and understanding, explanations of treatments, thorough. A wonderful neighborhood resource.

5 stars Verified customer

Great communication and efficiency, despite covid regulations of not allowing clients inside besides cats! Made me feel very secure and comfortable dropping and picking up my cat.

1 stars Customer since 2021

I've taken my cat in for check ups (at a different vet) during the pandemic where I had to drop him off and could not go in with him. That previous vet (and all the others we've seen in the last 7 years) had no problems with him. Nob Hill CC vet called to say he was trying to bite people during the exam and would not let anyone touch him, and that they would need to sedate him in order to examine him. This behavior is so unlike my cat I was suspicious that they were talking about my boy. I agreed to let Nob Hill CC sedate my cat because I trust that a cat specific vet would know how to work with a frightened animal. However, after bringing him home and seeing how out of it he was for the rest of the day, we will not be coming back unless I can accompany him (or we will go back to our old vet).

Sedating him for an exam seemed excessive to me, and I really wish I had trusted my gut and refused and taken him home instead. His behavior while recovering from the sedative was really very upsetting for both me and him. He's doing well now after a day of rest, but I won't agree to sedation again unless he needs a surgery, or similar procedure. If this is the usual procedure for Nob Hill CC, then this is not the right fit for us.

5 stars Customer since 2021

helpful and friendly, thank you!

5 stars Customer since 2021

Very helpful and fast service

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