I went to the La Canada facility yesterday (as I have in the past), not the Ina Road location.
I REALLY like the doctor that I had yesterday (Dr. Collins).
I do wish the rooms were a little bit larger. I find the room to be too confining and I think it creates a lot of stress in my dog. I know I don't feel comfortable in there and with the table and the other counter it is overwhelming. This has always been an issue for me.
Costs are something of an issue for me too, to be sure. I know this clinic has the "Pet Rewards" program, but I think it would be far more conducive, if PERHAPS less profitable for the clinic, if prices were somewhat more affordable and immediate. Let's face it, "Pet Insurance" is a scam and more reasonable costs for all would benefit pet health and the overall general well-being of society too.