97.8% would refer friends and family to us

5 stars Customer since 2008

Everyone at Northpark Optometry is very pleasant and extremely professional. They clearly value their customers.

Brigid

5 stars Customer since 2016

I love the feel of the atmosphere as soon as you walk into the office; the office staff is so friendly and welcoming! :)

Northpark Optometry replied:

Hello Janine, we appreciate your feedback! Thank you for taking the time to let us know we are doing a great job. We hope to continue providing you with excellent customer service.

5 stars Customer since 2008

Easy, quick and very efficient office!

Northpark Optometry replied:

Hello Tami, thank you for the compliment! We greatly appreciate the feedback of our patients and we are glad we were able to provide you with excellent care.

5 stars Customer since 2012

Thank you

Northpark Optometry replied:

You're welcome! We hope to continue to provide you with excellent care!

5 stars Customer since 2016

Excellent experience. Prompt service, friendly staff, excellent Dr and overall wonderful experience.

Northpark Optometry replied:

Hello Alisa! On behalf of Dr. Paver and the staff, we are glad you had a wonderful experience and hope to continue on doing so on your next visit.

4 stars Customer since 2009

Great and liked it, drove out from corona

Northpark Optometry replied:

Hello Tami, we are glad we were able to provide you with excellent service! We consider your effort to come from a distance to be seen in our office a great compliment. We hope to continue providing you with excellent customer service and patient care!

3 stars Verified customer

The doctor was excellent. Very friendly and knowledgeable. You have to present their online discounts and they don't tell you in advance of any upcoming promotions in person unless you're on their social media.

Northpark Optometry replied:

We appreciate your feedback. We have various sales and promotions in our office throughout the year, and some of those promotions will be ?online only? and must be presented at time of purchase. We apologize for any confusion or inconvenience this may have caused you, but we hope to continue to provide you with excellent customer service.

5 stars Customer since 2013

Great customer service!

Northpark Optometry replied:

Hello Lisa! Thank you for your feedback. We hope to continue to provide you with great customer service regarding all your optical needs.

5 stars Verified customer

This office is very accommodating with busy schedules. Easy in and out and if your needing to shop for glasses, they will not rush you. You have time to make the right selection.

4 stars Customer since 2015

N.O. is convenient (close to home) and clean, but I had to wait 1/2 hour past my appointment time to be seen and the glasses are expensive.

Northpark Optometry replied:

Hello Darci,

We do apologize for your extended wait time as weekends tend to be our busiest days and we value your time and patience.

We appreciate your feedback on our frame selection. We at Northpark Optometry strive to have a wide variety of frame styles to fit any budget and try to work with your insurance to ensure the best prices possible. Even so, we cannot change your co-payments for your lenses, those rates are set by your insurance. We value you as a long time patient of ours and we hope to continue providing your eye care.

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