Hello Tami, we are glad we were able to provide you with excellent service! We consider your effort to come from a distance to be seen in our office a great compliment. We hope to continue providing you with excellent customer service and patient care!
The doctor was excellent. Very friendly and knowledgeable. You have to present their online discounts and they don't tell you in advance of any upcoming promotions in person unless you're on their social media.
We appreciate your feedback. We have various sales and promotions in our office throughout the year, and some of those promotions will be ?online only? and must be presented at time of purchase. We apologize for any confusion or inconvenience this may have caused you, but we hope to continue to provide you with excellent customer service.
We do apologize for your extended wait time as weekends tend to be our busiest days and we value your time and patience.
We appreciate your feedback on our frame selection. We at Northpark Optometry strive to have a wide variety of frame styles to fit any budget and try to work with your insurance to ensure the best prices possible. Even so, we cannot change your co-payments for your lenses, those rates are set by your insurance. We value you as a long time patient of ours and we hope to continue providing your eye care.
Finally a massage that was relaxing and actually worked out the knots. I came in looking to relax and to fix an issue where my shoulder would constantly click. I woke up this morning after my massage and it no longer clicks.
Also the front staff are friendly and pleasant too. :)