Every experience I have had at Maplebrook Pet Care Center has been unlike any other vet I have taken my pets to in the past. I am so thankful that I found Maplebrook and switched my pets care. They are so patient, and really care about teaching my pets that the vet is not a bad place to come to. They also take the time to answer all my questions, even if unrelated to the original purpose of the appointment, and have never made me feel rushed. They are so understanding, and have never made me feel bad about a problem my pet has, like some vets have in the past. They also highlight my pets strengths and positive qualities, which always makes me feel good! I actually look forward to taking my pet here, because I always leave feeling relieved and optimistic about my pets health, rather than embarrassed and disappointed as I have felt when leaving other vets.
During this time of social distancing and trying to keep everyone safe, Ben was excellent to work with from scheduling my appointment, giving me the option to check in inside or give him a call, to calling when my vehicle was ready and taking my payment over the phone. Ben was very accommodating!