We have been serving your neighborhood and business community for over 50 years. Our goal is to be the best automobile repair facility in the industry. We want each and every customer that walks through our doors to know how much we appreciate their business through our dedication to friendly and professional customer service, state-of-the-art internet based educational and cost saving programs, ASE Certified Mechanics, and competitive pricing. We value our customers and will work hard to gain their trust and future business.
Manassas Auto & Tire, Advance Auto Care Center replied:
After speaking with the staff on site and reviewing the information given in this statement. It has been brought to my attention that at time of inspection there was break fluid spotted in the surrounding area and suspected a brake fluid leak, but not definitively (State guide lines state drips are not permitted) and in this case drips were present at time of inspection. The customer was showed while the vehicle was still on the lift for clarification purposes. As for the turn signal bulbs there is a film / dye that covers the surface area to allow the bulbs to shine amber by design. Over time this film / dye peels and permits white light to shine through. When this is inspected it is up to the discretion of the inspector in relation to severity. Something that can be overlooked because it is a gray area. We believe it our responsibility to ensure all customers that visit our facility are informed of all state infractions regardless of severity pertaining to their vehicles as to prevent any incidences on public roads . Any of our customers that may have suspicion on certain components, given that those components are not time consuming to access are welcomed to ask to have said component(s) removed for further explanation.
Mark and his crew did an exceptional job on removing the 4 large trees in my yard. They ran into some obstacles, but handled everything very professionally and respectfully. I will use them whenever I need this type of service. The whole crew was polite and friendly to both my family and property. Thank You!