O'Brien's Auto Repair West Inc.
Automotive
8305 Hickman RD.
Urbandale,
IA
50322
(515) 276-0137
Mon - Fri: 7:30AM - 5:00PM
Sat: 8:00AM - 1:00PM
Sun: Closed
About
Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. Our technicians have access to the most extensive training in the automotive industry. Furthermore, we employ ASE-certified technicians for all areas of work performed.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Smog Check
- State Inspection
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Payments
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Tom @Obriensautorepair.com
Certifications & Memberships
5 stars Anonymous Featured review
Thank you for the great service!
O'Brien's Auto Repair West Inc. replied:
Thank you for taking time to review our business. Your comments are important to us and much appreciated.
5 stars MARIA S Customer since 2012
Everyone at this location had excellent customer service and ensured that I was very well taken care of. This is a knowl ... Read More
5 stars MIKE G Customer since 2012
Excellent service at a fair price.
1 stars Anonymous Verified customer
The only reason I went to Obriens auto repair west is because they were having a groupon. Deal. The first time i took ... Read More
O'Brien's Auto Repair West Inc. replied:
I'm sorry if your experience was less than you expected. We are not Jiffy Lube. We are ASE Certified and trained Auto Repair Technicians. If you were unhappy you should have spoke with the manager Tom. I encourage you though to have your automobile maintenance done where you are most comfortable.
3 stars DENNIS K Customer since 2012
The Hickman location was clean and well maintained. The people were very friendly and work was done in a timely manner.T ... Read More
5 stars MARY B Customer since 2012
Great, friendly and quick service!
5 stars MIKE G Customer since 2012
Excellent service and friendly too!
5 stars JIM P Customer since 2012
Very nice shop, flexible with appointments, and friendly service.
5 stars BRANDON H Customer since 2012
Awesome service and very nice and knowledgeable!!! Highly recommended
5 stars MARSDEN H Customer since 2012
Staff was incredibly friendly, very fast and an overall amazing experience as far as getting your oil changed goes. The ... Read More
O'Brien's Auto Repair West Inc. replied:
Thank you for taking time to review our business. Your comments are important to us and much appreciated.
2 stars Anonymous Verified customer
I won't be back.
I have had 3 Oil Changes done there. Two on my car and one on my Wife's car. During my Wife's car bei ... Read More
O'Brien's Auto Repair West Inc. replied:
I apologize for you trouble. The Groupon coupon clearly states that it does not include tax or EPA oil disposal fees. ($3.36) It also notes that it covers up to 5 qts bulk 5W-30 oil. Your car required 5W-20 oil which cost me more. I can not give that away for the coupon price.