This is a long overdue review ~
What I respect this practice is that they willing to adjust the service to the understanding of their customers’ pain and desire to have the best result; and for that, I respect and appreciate Dr. Krystal Pham. She takes pride to her work and a profesionist; hence, the results are amazing and works worth of paying for.
As far as I know, there aren’t many people use PPO plan in my company because of the insurance cost compare to regular HMO. Oceanic crews definitely know how much I care about my teeth, also it is my responsibility to take care of my health. It is very fortunate to discover this place and the loving people.
In life events happen, either good or bad; however, the attitude of being professional and choice to make the corrective action. When I go back again to show the area that concerns me, I don’t feel being forced to take responsibility and accept the result, because I need time to adjust the new crown and to observe if any flaw or mismatched. After Dr. Pham listens to my concern, she offers to have alternative solution and willing to take the best cause of action.
I would recommend people to sign up this place. I’ve heard some places would bully or give cold attitude to their customers/patients; some people take things personally and when that happens patient are the one who pay money for suffering, and has the potential to damage the business. I do not have such experience with Oceanic Dental practice. I have met some wonderful people here Vanessa, Davina (pardon if I misspelled), Victor and Katherine; they are very lovely people and down to earth helpful! :D
Other services that I have done here:
1) Root Canal, with Dr. Dr.Nour Shoreibah; he also has very calm/ease voice. I actually fall asleep when he performed the surgery. And the results are fantastic! – Thank you!
2) Teeth cleaning: pardon that I don’t remember her name but she is very good and professional also, and I had a pleasent experience with her!!