I usually give 5 stars. The staff - front office and medical assistants - are friendly and helpful, and Dr. Aizuss is thorough and thoughtful. In general, the office runs like a well-oiled machine, and I am usually in and out within an hour or so. This visit, though, there was a lot of wait time before we actually saw the doctor, and our total visit took longer than usual. That being said, both the medical assistants and Doctor Aizuss took their time to listen to, and address my concerns about my eye health and refraction. I felt well taken care of.