I had Coolsculpting at Blume Skin & Body two months ago. My results are excellent, Sandra is the best! She has a great eye for targeting the fat and placing the suction is the perfect spot. Sandra is a perfectionist and her assistant,Deb, helped make the experience enjoyable. I was in a suite and watched Netflix! I highly recommend Sandra and Deb, the best Coolsculpting team!
The front office staff were extremely rude. No one greeted me when I came in. Just looked at me and said, "Last name?". They told me I hadn't completed the paperwork online. When I told the brunette I had completed it she ignored me and kept typing on her computer. The nurse who took me back to an exam room had her head down with her hair in her face the entire time. She asked me questions without ever making eye contact. She literally asked me if I drive during the day and and night. Are you fucking kidding me? I'm self pay...I am a human being...not an insurance bill to be filed. The dermatologist who saw me was very nice and did a great job diagnosing and prescribing medication for my skin condition. As I was paying, the doctor came out to ask the office staff something about an email and they were all rude to her also! If this were my office staff I would fire every one of them. Very poor representation of customer service. I will not be back and I have already let everyone know what a negative experience I had with the office staff.