1002 Harrison Ave.
Suite 204
Arlington, TX 76011

(682)323-5027

Mon - Fri: 8:00AM - 5:00PM

Sat: 9:00AM - 12:00PM

Sun: Closed

100.0% would refer friends and family to us

5 stars Customer since 2017

Quality Work...!!! Accommodating...!!!

2 stars Customer since 2015

Optimum Air installed two new units for us in Early 2017. Both units worked fine, and were installed correctly.

However, about 6 months later, when I went to take the grills off to clean the coils on these units I discovered that

they had fastened the disconnects on the removable grills that have to be taken of to clean the outer coils. Made the job very difficult!

I was unable to fasten the hail grills back on.

When I called them for help, as I was unable to reinstall the hail grills on either unit, they sent a technician right out to help. We went on the roof and I showed him what the problems were. He agreed that the disconnects could have been fastened in better places on both units.

Said he would have to come back, bring some supplies, to modify the job, but never came back.

I called about two months later, thinking that maybe this job had just slipped between the cracks, or maybe due to employee turnover, the information hadn't gotten to the right person.

I left a message, but never received a response back this time.

At this time, no further work has been done to these units.

Mark Bobbitt

Topline Warehouse Store

5 stars Customer since 2017

These guys were there when they said they would

Stayed late to install an a/c on a Friday night

Polite men

Would use them every time

5 stars Customer since 2015

Company has always been great about scheduling as soon as possible.

Technicians always friendly and professional.

They installed a new a/c unit for me and scheduled the appointments quickly.

5 stars Customer since 2015

This company does amazing work! Referred them to five or six of my family members. They all speak very highly of them! Will continue to refer to family and friends.

5 stars Customer since 2015

Optimum Air is the finest HVAC contractor in the area! Knowledgeable, Reasonable and Fair! They are my first, and only choice, for HVAC contractors!

5 stars Customer since 2014

Optimum Air is the best. They always want their customers happy and are very responsive to their needs. I have used them for years and will continue forever. Very easy to deal with and they get someone on the job fast. Do not hesitate to call them- you will be satisfied.

5 stars Customer since 2016

Prompt, did not try to upsell. Very nice to work with

5 stars Customer since 2015

I'm so glad they were able to come out on the day I called, these Texas temperatures were starting to rise. Chewy was very professional and explained things and answered questions I had. Thank you once again for your companies great service.

5 stars Customer since 2017

We had our new Goodman ac/heat unit installed last year, Jan 31, 2017. I can't brag about it enough. Best utility bills this last year compared to the last 10 years. How many times have you heard from someone that just spent a lot of money on their house. My old unit was 19 years old and probably would have went out in the summer when it was 105 degrees. Robert came by and recommended the Goodman. Too say I was shocked at the cost of the complete unit was a understatement. They had climbed considerably over the years. I did some research on the Goodman and liked what I found. American made here in Houston Texas. I liked that and not very many of them are American made when you dig deep into them, mostly Mexico. I then started searching for other estimates, comparing same exact units or same seer ratings at least. Optimum Air gave me the best deal I could get and by several hundred dollars. We scheduled the install and Mike and Robert came over and did the complete job full replacement of both my ac and heat units in one (1) day. They thoroughly explained how everything worked over my old unit. The new units are really high tech. I have had zero problems since the install. I mean absolutely zero problems. Everything has worked flawless. I totally recommend Optimum Air for your air conditioner/heater repairs or installs.