This was a double visit for my daughter who just started needed glasses, and for my new pair of glasses. I do like the idea of having appointments since there won't be anybody else, especially great with the current pandemic, so the doctor and staff will focused solely on your experience.
They take care of my daughter first and listening to her patiently and attentively, and left her try many different frames until she was totally satisfy with her selection.
When it was my turn, it was great to have some help selecting my new frame as well.
My family and I highly recommend Optometry by the Bay!