3106 Glade Street
Muskegon, MI 49444

Mon - Tue: 9:00AM - 6:00PM

Wed: 10:00AM - 5:00PM

Thu: 9:00AM - 6:00PM

Fri: 9:00AM - 5:00PM

Sat - Sun: Closed

90.9% would refer friends and family to us

5 stars Customer since 2016

I felt that Dr Spencer & his staff were friendly & professional.

Optometry West replied:

Thanks. Our best new patients come from satisfied patients like you.

5 stars Customer since 2016

Dr. Spencer was great. I appreciated the way he explained everything to my 14year old and made sure she understood what was going on at all times.

Optometry West replied:

"Kids" often respond better when they are treat more like adults and allowed to participate in the decisions needed. Thanks for the compliments.

5 stars Customer since 2013

Clean, Quick , and knowledgeable. Great service. Been an patient for 25 years or so.

Optometry West replied:

I can't promise I will be here another 25 years, but we hope to carry on the tradition at least that long.

5 stars Customer since 2013

Wearing glasses since I was 8 years, Dr Spencer has consistently prescribed and produced glasses for me that have given me my best sight w/glasses yet. I will always see Dr Spencer when new glasses are needed. The women in the office were also very helpful and courteous. Going over and beyond to get me what I wanted and give me options. Thank you all there.

Optometry West replied:

We're happy to be of help.

3 stars Verified customer

The eye exam is always prompt and thorough. However, I feel pressured every time to purchase a second pair of glasses or to buy sunglasses. Because of this, I do not look forward to my visit.

Optometry West replied:

My intention is never to pressure anyone into getting something they don't want. I DO always present options that may allow you to see better, or more comfortably at work or play so you can make an educated decision as to whether you want to take advantage of second pair specials for special tasks or needs you haven't thought of complaining about. That should be the duty of any eye doctor. Sorry if I sounded pushy to you. Most people tell me I'm not forceful or commanding enough.

5 stars Customer since 2014

Very in depth exam. The process was explained, all the way through. Very helpful staff.

Optometry West replied:

Thanks for the comments.

1 stars Customer since 2013

Efficient, thorough service delivered by pleasant, knowledgable people! They take time to explain but don't waste time trying to impress you by sharing everything they know!!

Optometry West replied:

thanks for the wonderful comments, did you mean to give a 1 star review or a 5 star review?

5 stars Customer since 2013

Dr Spencer and Staff provide exceptional service. I especially appreciate their willingness to answer questions and explain things. Always leave feeling that I am getting the best care for my eyes.

Optometry West replied:

Thanks for the positive feedback. Please tell your friends too. Our best new patients come from referrals by patients like you.

5 stars Customer since 2016

I love optometry west. The staff was very friendly, knowledgeable, and patient. Dr Spencer explained evert test he performed, which made me comfortable and confidant in his care.

Optometry West replied:

Yes there are reasons for all those mysterious tests, thanks for appreciating the explanations.

5 stars Customer since 2008

excellent professioal staff, excellent service and excellent products

Optometry West replied:

Thanks to an excellent patient.