85.0% would refer friends and family to us

5 stars Customer since 2012

Service is excellent; prices fair.

5 stars Verified customer

great service great prices will return

5 stars Customer since 2015

I put a set of Michelin Defenders on my wife's 2000 Camry here in Santa Monica on Lincoln Blvd., a year ago, and was very satisfied with the price and the service. Now, I've put as set of Defenders on my niece's 2002 Chevy Cavalier--plus front brakes, alignment and some other work--and can't say enough good things about the experience.

They have two mechanics and two tire guys in the shop, and these men can do just about anything required to fix a car. I dealt with Eddie, and he was excellent; he consulted with me and made sure I understood what was needed.

What impressed me even more was that Vic, the manager, was so great. He used to own his own shop in Lakewood--which was bought out by Pep Boys-- and also worked a year for Pep Boys.

But Pep Boys does not allow a manager to give discounts and build a friendly relationship with customers, and so he went with American Tire Depot. He is now able therefore to work creatively with a customer and, if the situation is appropriate, give small discounts and make the customer feel that he is looking out for him or her. This makes you want to come back, again and again.

I sat in the front area for three hours while my niece's car's complications were dealt with, and saw Vic deal non-stop with customers and co-workers. He is not only knowledgeable, friendly and helpful; he also is honest and straightforward.

I must say, this shop, at least at this time, fully deserves 5 stars.

5 stars Customer since 2015

Great service, I was kept well informed in the status of my new tires and the process. I will definitely be back and recommend to anyone in ge Santa Monica/Westside area.

5 stars Customer since 2015

The Santa Monica store on Lincoln met all my expectations. Had the internet tires as advertised. I was in and out in 45 minutes. Customer service was excellent. I was very happy. I would recommend them

5 stars Customer since 2015

This was a great local place for me! Everyone was very friendly and nice. Vick was very professional and I received great service and good prices too. I will return in the future and would recommend some of my friends to visit American Tire Depot Santa Monica!

5 stars Customer since 2005

Nice service. Decent price. Thank you.

5 stars Customer since 2015

Great customer service. Great prices. Honest assessment/inspection. And so far, my car is running smooth, so I will also say good job. Thank you and I plan on using American Tire Depot of Santa Monica for future needs. Vic is a great addition to the place. Very friendly and knowlegeable. I also appreciate the speed of service.

5 stars Customer since 2015

FAST, COMPETENT AND REASONABLE PRICE.

5 stars Customer since 2013

I needed to be out at a certain time and my job was finished 15 minutes early. John was good and the techs were responsive as well.

I have referred 4 people to atd already.