Great experience overall with the Dr. performing my exam through the technicians fitting me with my new glasses. I did have to come back with a complaint about my progressive lenses. It turns out one eye was measured about 1 mm off and it really affected my field of vision in one direction. Paula took care of the 2nd measurement and yesterday I received my glasses again. They are much better and I paid for the upgrade to Verilux-X in an effort to better minimize the blurry areas to left/right. I am still concerned that there are these blurry areas and they are so large, but I believe that I'm not going to get anything much better, and I'll just have to try to get used to progressives. I can't wait for more technology advances in optics. Anyway, everyone did their best to take care of me through the whole process. Thank you.