Paradise Lawn & Landscape
Landscaping
11702 Frankford Ave.
LUBBOCK,
TX
79424
(806) 789-8288
Mon - Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Tanny Bacon
Texas
Certifications & Memberships

1 stars Anonymous Featured review
A bad experience! The lady who took the phone has very bad attitude and lack of patience to talk with customer. She likes or order the customers without any explanation. She intentionally does not take the call until I called her the fourth time. We made an appointment and she provided two time slots. However, the inspector did not come on either of the scheduled time. I even do not know when the inspector came to my house. The company does not confirm the exact time too. Then, they send the bill to us. I do not recommend this company for backflow inspection!
We certainly do apologize for any miscommunication or confussion. We do not offer time spots for customers requesting back flow inspections. That schedule is made by inspector directly. We try to inform ALL backflow customers that they may never know we were in the alley testing their device after we have been contacted. Thank you for your input. We will try to make the appropriate adjustments to the back flow inspection process.
5 stars Gerald P Customer since 2023
The landscaper who helped me, Mike, was skilled, helpful, and friendly.
5 stars Anonymous Verified customer
Mike does excellent service in evaluating & repairing & installing irrigation parts. Very professional in explaining necessary work & has a pleasant/friendly personality. Excellent representative for Paradise.
5 stars Beverly F Customer since 2023
Very knowledgeable and efficient!
4 stars Sandra F Customer since 2020
The service man was on time, in fact some early. Didn’t take long for (Matt?) too change out the part part. He checked to make sure it was working before leaving.
5 stars Sue H Customer since 2017
Excellent service.
5 stars Frank M Customer since 2018
Excellent work as always. Professional and courteous.
5 stars Rodney W Customer since 2015
fast quality service
3 stars Chad B Customer since 2021
The work, when finally completed, looks good and the irrigation functions as designed. Our biggest issue is that (as seems to be the trend with most trades in our area) they are overcommitted with work, and understaffed to complete their jobs in a timely manner. There is not much communication (if any) about timelines or delays. We signed our contract in March (and paid our 50% deposit) for irrigation and sod replacement after putting in a pool. The pool was complete in the beginning of April. We made multiple calls to ask them to come out to complete the irrigation - we were told by the office manager, that she couldn't tell us where we were on the list, nor would she provide an estimate of when the work would be completed. Irrigation was finally completed in mid-August. After continued checking in with phone calls and texts, we finally got sod installed mid-October. All-in-all it took 7 months for two half-days of work to complete our job. Had we not contacted them multiple times on either of these items, I'm confident we'd still be on their work list. However, one thing that was speedy, was their sending of the final bill. We received it one business day after the sod was installed, noting payment was due upon receipt. I think they do good work, but I think they need a strong project manager or scheduling assistant to help manage the workload and communications, and determine if/when they can accept new jobs - otherwise this issue will persist.
5 stars Anonymous Customer since 2021
Quick service and great office help. Mike’s the best.
5 stars Anne K Customer since 2016
I had a sprinkler leak while I was out of town. The secretary Tammy was so helpful over the phone and they sent a technician out to repair it even though I couldn't be there. He repaired it and even came back that evening when my daughter could be there to turn the system on, so he could check that it was repaired. I'm very thankful for their kindness and professionalism!
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