A bad experience! The lady who took the phone has very bad attitude and lack of patience to talk with customer. She likes or order the customers without any explanation. She intentionally does not take the call until I called her the fourth time. We made an appointment and she provided two time slots. However, the inspector did not come on either of the scheduled time. I even do not know when the inspector came to my house. The company does not confirm the exact time too. Then, they send the bill to us. I do not recommend this company for backflow inspection!
We certainly do apologize for any miscommunication or confussion. We do not offer time spots for customers requesting back flow inspections. That schedule is made by inspector directly. We try to inform ALL backflow customers that they may never know we were in the alley testing their device after we have been contacted. Thank you for your input. We will try to make the appropriate adjustments to the back flow inspection process.
Customer since 2023
Michael and his son did a great job fixing my water sprinkler. They cleaned up afterwards and completed the job quickly ... Read More