i had a little trouble actually finding a time when PSE was open over the last 2 weeks (even though i came at times when it was supposed to be? i dk what has been going on). however, once i did, service was very friendly and nice. it took quite awhile (not sure why) to order my glasses bc they had lost the script that was faxed down (? again), but i am hoping that they will arrive safely and soundly soon. its a really nice atmosphere overall.