93.8% would refer friends and family to us

5 stars Customer since 1992

I always have a great experience at Paula's no matter what the service is.

5 stars Verified customer

Excellent service and friendly staff. They all do a great job of remembering individuals and talking to them as individuals, not just another person. The stylists listen very well and do an excellent job of doing just want the client wants, even if the client can't explain it really well.

1 stars Verified customer

This place is very over rated! Most expensive place in town as well. Not to mention they have crack heads working there! Do not waste your time and money.

5 stars Customer since 2013

John did a great job with my eyebrows! He was very friendly and I was so thankful that they could get me in the same day that I called!

5 stars Verified customer

Superb staff, superb service, superb prices... Paula's is our family choice for any and all salon and spa services!!

5 stars Verified customer

My BFF came down from Chicago for a weekend visit, and we were lucky enough to come in for pedis as a way to get some pampering. Elizabeth and Sara were both awesome! The only minor blemish (and it's very, very minor!) was that she had commented on how nice the coffee shop smelled (before we were taken back to start our pedis). I told her that we would likely be offered something to drink (water, coffee, etc.) when we were back for our pedis, which didn't happen. I think that it might be a nice idea to provide beverage menus to guests getting spa treatments. Certainly the cost of the beverages should be added to the guest bill, as the services are beyond reasonable! :) Those are just my thoughts. We had a wonderful time being pampered and came out with beautiful and relaxed feet!

3 stars Customer since 1993

I`ve been associated with Paulas for many years-it started with the hair MMMMMMMMMMM-I know Paula has more experience than Jim but personally I`d be thrilled to have either take care of my hair!!I also noticed John Ramsey is back-he too is an excellent stylist-from personal experience!!Now I`ve switched to the massage for the last few years-I`ve NEVER left there unsatisfied-the therapists they employ are all VERY qualified and personable!!!I`m grateful they look at the whole picure and not a quick buck-that definatly keeps me coming back!!!Treat yourself or someone you love to a day of health and pleasure!!!!

1 stars Verified customer

I've been going to paulas for the last 5 years. I've had only 2 stylist that could do my hair exactly how I wanted, which now do not work there. I recently had my hair colored by a stylist that apparently is new to coloring. I paid a lot of money for my hair now to be a color that is not what I wanted. Very disappointed.

5 stars Verified customer

I am very pleased with the experience I had at Paula's Design Team

I enjoy coming here to get my hair done. The employees are all very polite

and attentive to your needs. Also, I can get in any time I want.

5 stars Customer since 2009

Brittany did awesome with my style as usual. She is always friendly and professional.