STEEP PRICING.. Should have started my puppy at Banfield pet hospital. Hope springs charged me $20 to trim my dogs nails. After telling me the back were so short she barely touched them. Also I called last week bc my dogs ears were bothering her so I suspected the infection had returned. I called to make an appointment bc she paws at them repeatedly through the day. I was given an appt TWO weeks away! I know there are other customers but I feel like an infection should be a sort of priority. Don't get me wrong, staff is always kind and professional but I'm just displeased in more ways than one.