My kitties have been patients here for at least five years now, and each time they come, I am pleased with the experience. The wait is never long, the prices are reasonable--and I never feel like I'm being "sold" or "pressured" for unnecessary procedures--and the care is kind. Dr. Chun even called me after the death of one of my kitties who was extra special to give additional condolences. I was also pregnant at the time so my emotions were very delicate. Further, I appreciate how Dr. Chun will explore nonmedical solutions and innovative treatments for health problems, such as phenomenon therapy for behavior issues (instead of antidepressant medication because cats are notoriously hard to pill) or white blood cell therapy for a cataract and infected eye instead of just recommending surgery. I respect him for giving me options, so I can choose the best course of care for my fur babies!