95.9% would refer friends and family to us

4 stars Verified customer

Great place to go to. They took great care of my pet.

5 stars Customer since 2017

Great experience! Great staff. Everybody was so helpful and knowledgeable! Would recommend to anyone.

PETSURG & ER4PETS replied:

I am glad we could help during your visit from Las Vegas with Ziggy.

Take care, Dr. Diana Jones

5 stars Customer since 2017

They took very good care of us at a very scary time!

PETSURG & ER4PETS replied:

I am glad Cooper did well. I hope you and he never have to go through that again! Take care, Dr. Diana Jones

5 stars Verified customer

Great care provider. Timely, communicative, transparent.

5 stars Customer since 2013

Dr Jones and her staff are excellent, compassionate and caring.

PETSURG & ER4PETS replied:

Kandi I hope Lola Love continues to improve and eats on her own. You have given her a life filled with love that she never would have known. I know you have given her every chance to recover and now it is up to her. Keep thinking positive thoughts. Dr. Diana Jones

4 stars Customer since 2017

Very Glad they are a 24 hrs emergency service provider. They have very professional vets and personnel. My dog Emma was treated with great care and a complete test panel was done. Unfortionately they could not tell what the actual cause was for her illness. She was given antibiotics and a low fat and intestinal food program. So we will see how that helps or if that is even

The solution. Other than that they do provide a very special service when your pets need it most.

4 stars Verified customer

The end result was good but the communication was pretty bad. We waited 30 minutes for them to check our cat's temperature and we were the only people there. Same for each step, we were there over 2 hours. never a clue as to what to expect next.

5 stars Customer since 2017

Freindly and professional staff, took care of my doggo's eye, and gave me advice on how to prevent that from happening again

5 stars Customer since 2017

I love this place, my cat Marley, not so much....lol

5 stars Customer since 2015

As always ER4Pets was a reliable, knowledgeable, thorough, and reasonably priced place to take our dog at the first signs of something being wrong. We love Dr. Jones and wish we could see her for normal checkups as well ;)



Twin Peaks Dentistry

5 stars 898 reviews

Not very happy on my visit. I went in for cleaning, and it was great. I always loved to come and get the service. Every time, I have been informed about how much is cost of the dental treatment and the amount my insurance pays and I pay. I got scheduled for cleaning, and when I was done, I got informed that my insurance only pays 2 cleanings per year, and they put me on a 3 month schedule. So I had to pay for the service and I was not ready to do it. I was pretty upset that they did not tell me this ahead of time, or even before I got in. I am a single mom, and I do not get any help from the father. I work in the Poway School District, and we do not get paid for the 2 months of summer. I did not want to use my credit card, since I am trying to get out of debt. I just wished they told me this things ahead of time. I was not ready to make this expense.
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Poway Eyeworks

5 stars 498 reviews

I have mixed feelings about Poway Eyeworks. The office itself is nice--very clean and has a large selection of glasses. The front desk employees were also very friendly and did not pressure me into getting a new pair of glasses. However, my visit wit the optometrist is what makes me question if I will return. The optometrist, Dr. Desai, was nice. However, I left the office not even knowing what my eyesight was exactly. During my exam, she told me that I have a certain eye condition (that I have since forgotten the name of it, since I wasn't given a sheet with my exam results), and when I proceeded to ask questions, she kept brushing it off with, "it is too early to tell." Even if my question was, "Can this condition be bad? What's the worst that can happen?" She kept avoiding the question and would move quickly to the next topic or discussion of my dry eye. I did not understand why she would not answer any of my questions and just give a "it is too early to tell since this is the first time I saw you" answer. I was in a rush to leave as I had to pick up my child from day care, so it wasn't until I got home that I realized, "wow, I just went to the optometrist and I guess everything is fairly good since I wasn't told flat out that something is wrong, but at the same time, I don't even know what my eyesight changed too." I might give Poway Eyeworks another shot next year but see a different optometrist.
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