98.2% would refer friends and family to us

5 stars Customer since 2002

It seems there isn't a problem that Carrie can't solve. I've probably mentioned this before but my hair can be a real problem. One side is curly and the other is straight. With the humidity this is really a problem. I went to my appointment yesterday and said to Carrie she might as well shave my head. She started her operation and when I walked out I had a new style and color. I love my hair!!! What more can I say; Carrie is awesome.

5 stars Customer since 2016

Good cut, well suited for my hair challenges

5 stars Customer since 2000

Great job

5 stars Customer since 2014

Every visit is excellent! All the "staff", fm receptionists to styles goes out of there way to be accomadating! It truly is the most caring & accomadating salon i'be ever been in!!

3 stars Customer since 2017

Was expecting a bit more than what I got. I came in for a new cut & style basically just got a trim. Could have got that at Hair Zoo for less than half the price.

5 stars Customer since 2010

I always have a good experience at Pharaoh's. Jennifer's the best!

5 stars Customer since 2005

Super friendly and tory knows exactly what to do when I explain what I want!

4 stars Customer since 2004

Nice experience. Great attention to detail and ensuring the customer expectations are met.

5 stars Customer since 2014

Vincenza is an excellent stylist! Very helpful, efficient and knowledgeable and she gave me the exact haircut I requested!

5 stars Customer since 2000

Tory is the best hair colorist!

Also in Rochester

Pet Services

Invisible Fence of Upstate NY

5 stars 34 reviews

The technician came out and did a professional installation and worked with us to fully explain the product. So far we are very pleased and hope our 4 month old German Shepard puppy has many years of freedom to safely move about the acre that we had protected
Read More …


Visionary Eye Associates

5 stars 1383 reviews

My experience with my optometrist appointment was positive. The exam was thorough and I was provided with sufficient information and advice. My subsequent appointment with the optician was not positive. I was one of two people in the waiting area signed in for help and after the previous customer was served I waited 15 minutes (as the only one there!) before I finally asked the girl at the desk what the delay was. It turns out the optician was just distracted and "didn't notice me"... not a positive start. The subsequent service was decent and I was fitted for glasses I liked and was told the glasses would be back within 2 weeks. After 2.5 weeks with no word on the completion of the glasses I returned to the office and inquired as to whether the glasses were ready. I was told that they had come in but were sent back to the lab for repair, yet I was never informed as to the delay or any re-adjusted expectation for completion.. I guess I am most disappointed because I pay a significant premium ($800+ glasses) for good service along with excellent quality. Falling back on service makes me want to promptly take my optical business elsewhere where I might get better service. If I were to review this based on my experience with the optometrist, I would give it a 10, but as a complete end-to-end business, I'd have to drop my review to a 7.
Read More …