100.0% would refer friends and family to us

5 stars Customer since 2014

It was excellent. What more needs to be said?

5 stars Verified customer

Excellent care for my very sick dog. The vet gave me her cell number and told me not to hesitate to call or text her at night if necessary. Thankfully my dog is back to good health again!

5 stars Verified customer

Pinebrook is always so responsive and caring! I've never had a veterinarian that was so easy to work with and helpful. I trust their recommendations and know it is honest.

5 stars Verified customer

I recently switched to Pinebrook Veterinary from another local veterinary. The staff there is knowledgeable and very friendly and so good with animals. The exam rooms are more like home and my dog is much more comfortable and less stressed. I highly recommend taking your 4-legged best friend there!

5 stars Customer since 2013

I have always had great service and they have an amazing staff.

4 stars Customer since 2017

I was treated very respectfully and my injured cat very sensitively. My only concern was that I was referred to a Surgical specialist, who gave a different opinion about his injury and treatment. For a serious injury, it may have been wiser to go to the pet ER and surgical clinic in Salt Lake City first.

5 stars Customer since 2017

Clean, professional, and friendly. Simply perfect.

Cecilia Hahn

5 stars Customer since 2016

Only thing I'd change was I had a 20% off coupon to use. It would have been significant saving on our $250 visit. They made no mention

Pinebrook Animal Hospital replied:

It was great to see you the other day and we are glad to help you with the healthcare of your dog. Please don't hesitate to ask about any specials at the time of service; unfortunately, the coupon you mention was an email coupon for purchases from our on-line store, not in-clinic services.

5 stars Verified customer

The staff and doctors are wonderful.

1 stars Verified customer

I took my dog to Pinebrook Animal Hospital because Sadie has Cushings Disease and I heard their Vet was knowledgeable about the disease. Most disappointing Vet Appt ever. Because of Cushings Sadie had an infected swollen paw. Vet took X-ray and all she said was Sadie has arthritis and couldn't tell me what to do with paw. The bill was almost $300 and when I asked why the girl at the front desk said X-ray and initial exam. There was no exam so she deducted the exam cost.

Pinebrook Animal Hospital replied:

We are sorry to hear you were unhappy with our services. As general veterinary practitioners, we work with Cushing's disease on a regular basis; however, if you would like a specialist for this endocrine disease, I would recommend a veterinary internist, available in Salt Lake City. The expenses you incurred included the consultation with the veterinarian, two x-rays, as well as antibiotics and an anti-inflammatory to address the infection and pain in your dog's foot. We hope Sadie is feeling better.

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