My appt at 645 was a major disappointment. I arrived at 6:45 and waited 25 minutes until 7:10, when I asked if it would be much longer. I wS told about 15 minutes with no apology. I decided to leave because I had another comittments. I told the receptionist that it is inconsiderate to not call me to let me know the doc was running late. Her response "we didn't know if you would show up". I was in for cleaning earlier at noon and made the appt for 645 at that time so there wAs no confirmation requested of me. Inacceptable response.
My time is very valuable too. I left work eArly mKe appt and would call the office if I could not make it I expect the same consideration in return. Instead I go total indifference and only an apology after I expressed my disappointment. I have been going to dr Ingerman for 20 years and have never cancelled or missed an appt. I expect same considerate treatment feom the office.