I wouldn't be able to put into enough words how amazing I think process. is, and how incredible my experiences have been in the past year of I have been going there. Josh is not only one of the sweetest hairdressers I have ever had, but he's one of the sweetest people I have ever met. I so much enjoy getting to go and see him and catch up while he works his hair sorcery and sends me out of the doors feeling like a Victoria's Secret runway model. I am and will continue to be a loyal client because process. has shown me time and again how much they value and care about me as a client.