I cannot put into words how much I love Erica...she's fabulous! I love everything she's ever done to my hair. Antonio at the front desk was an employee I met for the first time during this appointment and he made a great first impression! I loved spending my afternoon with both of them! My only complaint about this one visit was that there was a wedding party scheduled right before me that ran really late, so my appointment took all afternoon. Maybe more time should have been budgeted for such a large wedding party so I didn't have to wait for almost an hour before my appointment started. I was very happy with the experience in general and I appreciated Antonio's attempts to keep me happy while I was waiting, I just wish my appointment would have been scheduled later than it was.